配信日
2016年02月25日
配信先グループ
English
[IKE15-62]Consumer Center
Inquiries and complaints from consumers about products and services they have purchased or used are accepted by special consultants who assist in achieving a fair result. Consultation is offered free of charge.

■Consumer Counseling Office Leaflet
(English) http://www.pref.kanagawa.jp/uploaded/attachment/573814.pdf
(Chinese) http://www.pref.kanagawa.jp/uploaded/attachment/573815.pdf
(Korean) http://www.pref.kanagawa.jp/uploaded/attachment/573816.pdf
(Spanish) http://www.pref.kanagawa.jp/uploaded/attachment/573818.pdf
(Portuguese) http://www.pref.kanagawa.jp/uploaded/attachment/573819.pdf

■National Consumer Affairs Center, Kanagawa Prefecture (Japanese, English)
http://www.kokusen.go.jp/map/ncac_map14.html

■Cases of problems regarding contracts (Portuguese, Spanish, English, Japanese): Mie Prefectural Online Information Resource website
http://www.mie.portalmie.com/ja/shiryou/keiyaku-trouble-nitsuite/index.html

■Measures to take against fraudulent contracts (Portuguese, Spanish, English, Japanese): Mie Prefectural Online Information Resource website
http://www.mie.portalmie.com/ja/video-jp/kyouiku-video/keiyaku-toraburu-nitsuite/index.html

※Please let us know if the link does not work.
E-mail: infokanagawa@kifjp.org
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Kanagawa International Foundation
E-mail:infokanagawa@kifjp.org

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